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Compare the dimensions and capacity on the product page with what you usually pack. Carry-ons offer a smaller packing space, while checked luggage gives you more room. Check your airline’s baggage allowance before choosing.

The size in a product name alone does not confirm airline acceptance. Compare the full exterior dimensions, including wheels and handles, with your airline’s allowance for your flight and fare. Contact us with the style name if the measurements are unclear.

Yes. Opening an expansion zipper increases the depth of an expandable suitcase. Check whether your model expands and compare its packed dimensions with your airline’s allowance.

Check the individual listing for the included pieces and sizes. Dimensions and features can differ between styles, even when both are three-piece sets.

Some sets can nest for storage, but this depends on their shape and interior design. Check the listing or ask us about the specific style before assuming the pieces will nest.

Compare your laptop’s actual width, depth, and thickness with the compartment measurements on the listing. Screen size alone does not describe the laptop’s full size, and a protective sleeve needs extra room.

Hardside luggage has a structured outer shell. Softside luggage has a fabric exterior and may include outside pockets. Materials, weight, pockets, and expansion vary by model, so check the details for each style.

Select a color swatch on the product page and check the selected color name before adding the item to your bag. Screen settings and lighting can make colors appear slightly different in person.

Features vary by style. Check the product description and photos to see whether a lock is included and what type it is. A combination lock is not necessarily TSA-compatible unless the listing specifies that feature.

Follow the instructions supplied with your model, as reset methods differ. If the instructions are missing, contact us with the product name and a photo of the lock before changing the combination.

Follow the care instructions supplied with your bag. For routine cleaning, start with a soft, slightly damp cloth and test an inconspicuous area first. Avoid soaking the bag or using harsh cleaners. Let it dry fully before storing it in a dry place.

Visit your account to view available order details, or use the order-status link in your confirmation email. If you need help finding an order, send us the order number and the email address used at checkout.

Contact us as soon as possible with your order number and the change you need. Whether a change is possible depends on the order’s processing and shipping status.

Check the delivery options, charges, and any estimates shown at checkout for your address. If you need an item for a particular trip, ask us about the specific item before ordering.

Read our returns and refund policy for the current eligibility rules, deadlines, and instructions. Contact us with your order number if you need help.

Contact us with your order number, a description of the issue, and clear photos of the item and packaging. Keep the packaging while the issue is being reviewed so our team can advise on next steps.

Coverage and claim instructions depend on the product and brand. Check the information supplied with your item, or contact us with the style name and proof of purchase to help find the relevant details.

Enter the code in the discount field at checkout and check the updated total before paying. Eligibility, exclusions, and whether offers can be combined depend on the code. If it is not accepted, contact us with the code and the item you’re trying to order.